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Calv
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 Posted: Mon Jul 14, 2008 10:49 am |
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Joined: Fri Jul 16, 2004 1:43 pm
Posts: 8035
Location: Hampshire
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Not sure if anyone has any ideas about this, but recently i have been having problems connecting to the internet after updates from Microsoft have been installed onto my computer.
Now and again you get the message that theres an imortant update for your computer don't you? Well i've always just clicked them and they've been fine, but recently, after they've downloaded and restarted my computer, i get the white page comes up saying i could'nt log onto IE.
I've just been either not accepting the updates, or doing a system restore if the computer has done the updates automatically.
Bit of a pain, but i have no idea what the problem might be.
Any ideas would be most welcome.
Thanks,
Calv.
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craftyhazelnut
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Posted: Mon Jul 14, 2008 11:51 am |
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Joined: Thu Aug 05, 2004 10:45 pm
Posts: 11234
Location: Bromley, Kent
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Do you have XP or vista? What version of IE do you have?
Love Hazel
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Calv
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Posted: Mon Jul 14, 2008 12:08 pm |
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Joined: Fri Jul 16, 2004 1:43 pm
Posts: 8035
Location: Hampshire
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XP, IE 7 i think, sure it's the latest one.
Calv.
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craftyhazelnut
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Posted: Mon Jul 14, 2008 12:30 pm |
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Joined: Thu Aug 05, 2004 10:45 pm
Posts: 11234
Location: Bromley, Kent
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IE7 is the one that uses the same tabs system as vista - I wonder whether you'd be better to revert to IE6.
Love Hazel
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KatieG
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Posted: Mon Jul 14, 2008 2:17 pm |
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Joined: Wed Nov 08, 2006 10:54 am
Posts: 2142
Location: Rotherham
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is it possible to revert back? I thought once you had that particular update that you could not remove it (I cannot stand the one with the tabs)
Calv, have you done a virus scan? my Dad had something like this ages since and it wasn't a genuine microsoft update message (if I remember correctly)
Other than that have you checked your internet options? something in there might have changed. (start - control panel - internet options - then check your privacy and connections are as they should be)
_________________
http://sparklyspace.blogspot.com/
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sheilagh
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Posted: Mon Jul 14, 2008 3:34 pm |
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Joined: Sun Aug 22, 2004 3:11 pm
Posts: 3038
Location: Merseyside
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I am on Windows 2000 and have just had the same problem. For some reason, my firewall was blocking IE.
My neices BF came and fixed it.
Sheilagh
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Anne
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Posted: Mon Jul 14, 2008 4:51 pm |
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Joined: Fri Apr 02, 2004 1:56 pm
Posts: 2025
Location: Essex
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The latest Microsoft update has been causing a lot of trouble to many users.
Do you have Zone Alarm. This Microsoft download has be conflicting with ZA. You need to get the most up to date ZA downloaded as ZA have now put an update on their programme to sort this out.
To get back to before you downloaded the M/S update you could try System Restore don't know if that would work.
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Anne
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Calv
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Posted: Mon Jul 14, 2008 5:12 pm |
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Joined: Fri Jul 16, 2004 1:43 pm
Posts: 8035
Location: Hampshire
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Thanks everyone, lots of info there which will be a big help.
Anne wrote:
Do you have Zone Alarm. This Microsoft download has be conflicting with ZA. You need to get the most up to date ZA downloaded as ZA have now put an update on their programme to sort this out.
Yep Anne, i have Zone Alarm. I'll check out the update.
Thank you.
Calv.
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Anne
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Posted: Mon Jul 14, 2008 7:26 pm |
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Joined: Fri Apr 02, 2004 1:56 pm
Posts: 2025
Location: Essex
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Calv
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Posted: Mon Jul 14, 2008 8:29 pm |
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Joined: Fri Jul 16, 2004 1:43 pm
Posts: 8035
Location: Hampshire
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Thanks Anne, that was exactly the problem by the looks of it.
Have installed new Zone Alarm and Windows patch, all seems ok.
Thank you. 
Calv.
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Anne
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Posted: Mon Jul 14, 2008 9:12 pm |
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Joined: Fri Apr 02, 2004 1:56 pm
Posts: 2025
Location: Essex
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Glad to be of help. 
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Anne
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fraoch
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Posted: Tue Jul 15, 2008 8:52 pm |
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Joined: Wed Jun 09, 2004 4:37 pm
Posts: 220
Location: Scotland
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I'm so glad this was posted, I'd been having connection problems and tried everything since last Wed to diagnose the problem.
I followed the fix this morning after borrowing a laptop, I'm back connected to the world again! 
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